Description
Shipping my order
We can ship same business day if its before 2pm otherwise its next business day.
most orders are delivered with in 2-3 days. since we are in Michigan we are central to most locations.
We use USPS and UPS.
FAQ on orders
As long as the item isn't marked as final sale and isn't discounted by 40% or more, it is eligible for a return. However, if you received free shipping, the cost of shipping will be deducted from your refund.
If your order hit the free shipping then yes. We can send you a return label. But the original shipping cost that was free is not refunded.
These items can not be returned as this is the lowest price we can go.
For returns email returns@theshoecollective.com and our shipping and returns people will get right on it.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
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Let customers speak for us
Had a great first experience here & made an awesome deal on hiking boots!
Golden
I love the shoes! By shipping, good price
Love this jacket
The shoes are exactly what I needed and came so quickly and with no hassle. Would definitely order again!!
Good
The best trail shoe I've ever walked in. No breaking in needed. Love the colors too!!
Love this shirt! I hadn't seen this particular one anywhere else and this is perfect. Sizing is also spot on!
The shoe selection is wonderful and the shipping was very fast! Glad to be supporting small businesses at the same time!
Best sneakers to wear in the spring/summer days
Great service and price was competitive.
Go check this place out!! Went in looking for some running shoes and came out with more than I needed! A great variety of running shoes, hiking & trail shoes, slip on shoes, and sandals .. I was happy with my first experience and will be back!
Go check this place out!! Went in looking for some running shoes and came out with more than I needed! A great variety of running shoes, hiking & trail shoes, slip on shoes, and sandals .. I was happy with my first experience and will be back!
That’s all I got!
I have been looking for another pair of these for years after being gifted one. They are my favorite and I am thrilled to find them again! And in more super cute colors!